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Welcome to my FAQ section!
I’ve compiled answers to common questions about your shoot to help you find the information you need
If you have any questions not covered here, please don hesitate to reach out. Thank you,
Lee
Frequently asked questions
Where are you located ?
I am based on the Thomas Rochford estate in Cheshunt, Hertfordshire. Cheshunt train station is easy to get to from London with a direct train from Liverpool Street and other routes. If driving then the studio is in a cut-de-sac with easy off road parking on the driveway.
Do you have a photography studio ?
Yes, my studio is on the back of my house. You can see a short video of the studio on my about me page, and also see many story highlights featuring it on my Instagram page. The studio is heated, has air conditioning and nice natural light and is as well equipped as any high street studio.
What If I Need To Reschedule And Do You Have A Cancellation Policy?
I fully understand at times unexpected situations may occur so I would be happy to re-schedule. All I would ask is the courtesy of a call/message as early as possible as of course a cancellation without being able to replace the shoot leaves me unable to earn as once your shoot is booked in, I take on no additional work for that period including a few days after your shoot in order to get your images over to you.
The £50 non refundable booking fee paid prior to the shoot will be kept on file and used for your re-scheduled shoot.
What sort of payments do you accept?
Currently I prefer bank transfer for payment with the £50 booking fee being made shortly after agreeing the shoot to cement your date and the balance prior to or on the day of the shoot.
Do you offer any discounts ?
Whilst I believe my prices represents exceptional value for money for my skillset, I am happy to give discounts for returning clients.
I am also happy to give discounts to students and help them build a portfolio of their work but a valid student ID is reruired.
Do I get the copyright to my photos?
No. As the content creator, under copyright laws I am the copyright owner of the photos. You do have the freedom to share, print and post online including use on other websites. I do not watermark the photos so the photos you receive are clean and tidy, free from watermarks or my signature. I am happy to sign an image release clause if needed for a fee, but for personal use, this is very rarely required.
Do you accept Agency work ?
Yes, I am happy to speak to agencies about working with them for their clients portfolios/headshots.
How long have you been a photographer ?
I started in Photography in 2012 and over the years have developed my photography into what you see today including the evolvement of the studio.
How do you prefer to communicate prior to the shoot ?
The simple answer is what is best for you. Emails, social media, Facebook messenger or phone calls are all fine with myself and all my information is on my contact page.
Am I allowed to put my photos online?
Yes, of course. As soon as you receive your photos, they are yours to do with as you please including posting online. The format I supply the images in are perfect and easy for online posting.
Do you have insurance ?
Yes, I have full business insurance.
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